53 lines
2.5 KiB
Plaintext
53 lines
2.5 KiB
Plaintext
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<%@ include file="/WEB-INF/jspf/page.jspf" %>
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<cws:priceList priceList_ID="0"/>
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<html>
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<head>
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<%@ include file="/WEB-INF/jspf/head.jspf" %>
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<title><c:out value='${ctx.name}'/> - Welcome</title>
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</head>
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<body><div id="page">
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<%@ include file="/WEB-INF/jspf/header.jspf" %>
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<script language="JavaScript" type="text/JavaScript">
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;
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</script>
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<noscript>
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Please enable Java Script to continue.
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</noscript>
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<div id="main">
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<%@ include file="/WEB-INF/jspf/menu.jspf" %>
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<%@ include file="/WEB-INF/jspf/vendor.jspf" %>
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<div id="content">
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<h1>Web Store Help</h1>
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<h3>New User</h3>
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<p>You create your new account when you create an order or when you click on the
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"Login" button or "Welcome" link. Enter your email address, a password, and then
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select "New User" to complete the other mandatory and optional information.</p>
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<h3>Invalid Password or EMail </h3>
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<p>If you received an error, you may select "Send Password to
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EMail" to have your password sent to the email address you've entered. If you cannot
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receive an email with that email address (e.g. misspelling), contact us with both
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the current incorrect email address as well as the correct one. Do NOT login using
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a different email address or you will create a new account and not be able to access
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the assets of the original account. If that happens, you will need to contact us to
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merge the accounts. </p>
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<h3>Change Password, EMail Address or Contact Information</h3>
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<p>To change your password, you must first log in with your old password. Then
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select "Update User Info" at the top of the page. On the <i>User Information</i> screen,
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use the <i>Change Password</i> field set to enter your old and new password. Your <i>EMail
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Address</i> and <i>Contact Information</i> may also be changed on the <i>User Information</i>
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screen.</p>
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<h3>Additional User of Business Partner</h3>
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<p>If you are an additional user of an existing Business Partner, please ask your
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supervisor to contact us and we will add you as an additional user to that Business
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Partner.</p>
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<h3>Payment Not Approved</h3>
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<p>If your payment was not successful, you may use <i>My Orders</i> to either "Void" the
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order or "Complete" it with the correct payment information. If you need additional
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help completing the order please use the <i>Contact Us</i> screen to contact the company
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directly.</p>
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</div>
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</div>
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<%@ include file="/WEB-INF/jspf/footer.jspf" %>
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</div></body>
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</html>
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